If you are unable to attend parenting time for any reason, contact your Parent Support Service Coordinator as soon as possible. Oftentimes transporters leave to pick up children hours before the start of parenting time. If parenting time is cancelled prior to the transporter picking the children up for parenting time, this decreases trauma for the children. It is the Parent Support Service Coordinator responsibility to inform caregivers, transporters, and the Family Services team of cancelled parenting time.
In Inclement weather, Fairfield County Protective Services maintains the discretion to cancel parenting time and transports due to road conditions. If there is a Level 3 snow emergency in Fairfield County or in the county the child resides, there will be no transportation or parenting times. In a Level 3 snow emergency Fairfield County Protective Services will be closed. If there is a Level 1 or Level 2 snow emergency in Fairfield County or in the county the child resides, parenting time may be cancelled due to hazardous road conditions; however, this will be determined on a case-by-case basis. In the event Fairfield County closes during normal operating hours the Parent Support Service Coordinator is responsible for contacting parents, caregivers, transporters, and the Family Service team.
In the event you are unable to reach Parent Support Services staff, please call the main number for Fairfield County Protective Services at 740-652-7887.