Navigate Ohio Benefits

Telephone prompts to navigate OHIO BENEFITS

woman talking on phone
ARE YOU A COMPLETELY NEW APPLICANT?

(You do not have an open or pending case)

  • Call 1-844-640-6446
  • Select 1 for English
  • Select option 2
  • Type in zip code, social security number, and date of birth
  • Keep listening even if it indicates your information does not match our records
  • Select option 3 to apply for benefits
    • Medical: Select option 1
    • Food: Select option 2 (best option to apply for multiple benefits)
    • Cash: Select option 3
  • Select option 5 for customer service
    • Select option 2 for customer service
DO YOU HAVE OPEN OR PENDING BENEFITS AND HAVE QUESTIONS OR CHANGES ABOUT YOUR CASE?
  • Call 1-844-640-6446
  • Select 1 for English
  • Select option 2
  • Type in zip code, social security number, and date of birth
  • Hold while we look up your case and provide you with a benefits summary
  • Select option 5
  • Select option 5 (again)
  • Select option 2 for customer service